OXLO

The OXLO Charter is the Declaration of Human Rights for Oslo. The diversity of language, ethnicity, culture, religion and gender expression requires support for shared values ​​such as equality and democracy. Oslo is the city for all, where everyone has the same fundamental rights, duties and responsibilities. This was decided by the Oslo City Council in 2001. For municipal districts and agencies this means that everyone who lives in our town, are equal when it comes to municipal services. Services for Oslo’s population must be flexible and inclusive. In 2013 the Oslo City Council adopted the European Charter for Integrating Cities. In the City Council Decision on «Diversity’s Opportunities», the City Council decided that the municipality must ensure that minorities is equal when it comes to municipal services. This also applies to companies that provide services to the citizens on behalf of the municipality.

The expectation of the City Government and the City Council is that all districts, agencies and enterprises shall make equality a reality. This is the message of the tolerant and inclusive Oslo, OXLO –«Oslo Extra Large». Equality must be something users of municipal services experience each time they visit a municipal office, access a service or otherwise are in contact with municipal employees. It’s a big challenge, and OXLO guide for equal services will be of help to make the vision of Oslo as a city for all, a concrete reality for all citizens.

Municipal leaders shall ensure that staff and service users are treated equally. These are the expectations of each service and each unit, in city districts, agencies and municipal enterprises:• Know where you are and know the people you are providing services to• Know who is using the services you provide, and who benefits the most for the use of the services• Know the legal basis for equality and protection against discrimination• Be sure to celebrate victories in the work for equality and invite everyone to the celebration• Know what works, share your experiences and learn from each other

All districts, agencies and enterprises shall make equality a reality. This is the message of the tolerant and inclusive Oslo, OXLO –«Oslo Extra Large». Equality must be something users of municipal services experience each time they visit a municipal office, access a service or otherwise are in contact with municipal employees. It’s a big challenge, and OXLO guide for equal services will be of help to make the vision of Oslo as a city for all, a concrete reality for all citizens.

All municipal services are expected to• Discuss diversity and equal services at an internal seminar at least once a year• Ask all employees to familiarize themselves with the OXLO guide for equal services More information about OXLO is found on www.oxloinfo.no. See also www.oxlo.no for the OXLO Charter and City Council decision 129/13 on OXLO, Oslo Extra Large, «Diversity’s Opportunities».